Privacy Policy & SMS Terms
and Conditions

How The Window Films Company collects, uses, shares and protects your information when you visit this website, book an estimate, send us a message or text with us.

Effective October 1, 2026

Schedule a Free Estimate Call 712-277-4342

Free estimate at your home or business · Mon–Fri, 8:30 a.m.–5:00 p.m. Central

Office glass wall with frosted window film — Window film project · Siouxland

Who we are

About this policy

The Window Films Company (“Company,” “WFC,” “we,” “us,” or “our”) is committed to protecting your privacy. This policy describes how we collect, use, disclose and safeguard your information when you use our website, https://www.windowfilmsco.com (the “Website”), submit information through online forms or booking tools, or communicate with us electronically, including by SMS text message.

The Website is operated by ST-Films, LLC. This policy also covers information collected when you respond to our ads on Facebook, Instagram or Google.

By using this Website, you acknowledge that you have read and understood this Privacy Policy.

Information we collect

What you give us

We collect the personal information you choose to provide, such as when you book a free estimate, send us a question, request a quote or contact us directly:

Contact details: full name, email address and telephone number, including mobile number
Project details: property or service address, property type, business name (if applicable), your main goal and any notes you add
Messages: anything else you send through our contact form, booking form, email, phone or text
Automatic information: IP address, browser type, device information and website usage data, collected through cookies and similar technologies

How we use it

How we use your information

Estimates and quotes: to respond to your questions and requests and to prepare your written or digital quote
Scheduling: to schedule, confirm and manage your estimate or installation appointment
Service and billing: to provide customer support, project updates, invoicing and other service communications
Follow-up: to follow up on your estimate or project
Text messages: to send transactional or service-related SMS messages where you have given consent
Marketing: to send marketing or informational messages only where permitted by law and where you have consented
Improvement and legal: to improve our website and services, and to comply with applicable laws

SMS terms

SMS text messaging terms and conditions

By providing your mobile phone number and affirmatively opting in, you consent to receive SMS text messages from The Window Films Company.

Messages may include, but are not limited to: appointment reminders and confirmations; installation or service notifications; order or project updates; and account-related or customer service messages.

Carrier-required disclosures: Message frequency may vary. Message and data rates may apply. To opt out at any time, text STOP. For assistance, text HELP or visit https://www.windowfilmsco.com.

SMS consent is not shared with third parties or affiliates. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Cookies, analytics and ads

The Website uses a small number of cookies and similar browser storage that are needed for it to work, such as remembering your cookie choice and running our booking and contact forms. Our forms use a simple built-in spam check rather than a third-party CAPTCHA service.

Optional tools. With your permission, we use Google Analytics (through Google Tag Manager) to understand how visitors use the Website and whether online estimate bookings are completed. If our advertising tools are active, we also use Google advertising tags and the Meta Pixel (Facebook and Instagram) to measure our ads and to show our ads to people who have visited the Website.

Your choice. On your first visit, a banner asks you to Accept or Decline. These optional tools are not loaded until you click Accept. If you click Decline, they are not loaded. We save your choice in your browser, so you are not asked again on every page. You can change your choice at any time with the “Cookie settings” button shown on every page. If you withdraw consent, the tools stop collecting information from that point on. If you clear your browser storage or use a different browser or device, the banner will ask you again.

What these tools receive. If you accept, these providers may receive information such as the pages you view and their addresses, your browser and device type, an approximate location based on your IP address, and whether a booking was completed. We configure these tools so they do not receive your name, email address, phone number, or the details you type into our booking or contact forms. Booking confirmation pages include a confirmation code in the page address, and we remove that code before the address is sent to Google Analytics.

You can also block or delete cookies in your browser settings, though some features may not work properly. To control how ads are shown to you, visit Ad Preferences in your Facebook or Instagram settings, or adssettings.google.com. You can also install the Google Analytics opt-out browser add-on (tools.google.com/dlpage/gaoptout).

Retention and security

How long we keep it and how we protect it

We keep your information only as long as we reasonably need it for estimates, projects, warranty questions, accounting and legal or tax requirements, and then delete it or remove identifying details.

We use commercially reasonable administrative, technical and physical safeguards to protect personal information. No method of transmission over the Internet or electronic storage is completely secure, so we cannot promise absolute security.

Your choices

Your rights and choices

You may contact us at any time to:

Access or correct: ask what personal information we hold about you, or ask us to correct it
Delete: ask us to delete your personal information, subject to legal and recordkeeping requirements
Opt out: withdraw consent for marketing emails or SMS messages at any time. Reply STOP to any text, or use the unsubscribe link in any marketing email

Other terms

Children, other websites and changes

Children. Our website and services are meant for adults and businesses. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.

Other websites. The Website may link to third-party websites, such as LLumar. We are not responsible for the privacy practices, policies or content of those sites.

Changes. We may update this Privacy Policy and SMS Terms and Conditions at any time. Updates take effect when posted on this page, and the effective date above will change.

Questions about this policy

If you have questions about this Privacy Policy, our SMS terms or our data practices, or want to make a request, contact us:

The Window Films Company · Operated by ST-Films, LLC
713 Cunningham Drive, Sioux City, IA 51106
Phone: 712-277-4342 · Email: info@windowfilmsco.com

Questions about your information?

Call or email us.
We answer every request.